This information is provided in part by MassHealth and. Monday to Friday, 9 AM to 5 PM Privacy Policy MassHealth Customer Service Center: 80 or 80 (TTY) Office Hours Individuals of any age who reside or wish to reside in a long-term-care facility must complete the Long-Term-Care Supplement of the MassHealth Application.įor help completing the application forms, call the MassHealth Enrollment Center at 88 or 88 (TTY). Application Processįor families, pregnant women, and people under age 65:Ĭall the MassHealth Customer Service Center at 80 or 80 (TTY) to request a Medical Benefit Request (MBR).įor people aged 65 and older and people of any age who need long-term-care services:Ĭall the MassHealth Customer Service Center at 80 or 80 (TTY) to request a MassHealth Application (MHA) for Seniors and People Needing Long-Term-Care Services. If you are eligible, you will receive the most complete coverage you qualify for.
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